We have so much respect and admiration for everyone at ER of Mansfield – the pros that gave us and Ripley a chance to be whole again.” We are keeping our fingers (and toes) crossed that Ripley will regain 100% of her health – it will be a long process. Ripley would not be here today without Animal Emergency Hospital of Mansfield staffs’ care and skill.
In our opinion, we were fortunate to have such caring medical professionals nearby to which we could entrust Ripley’s care. They are all experts at caring for injured animals.
Everyone was super nice, consoling and professional. Everyone we met there seemed to have a vested interest in Ripley’s recovery. We also want to commend each and every technician involved with Ripley’s care. Daniels was also involved in Ripley’s care. Since then, we have coaxed her to eat and she is now eating enough to sustain her. Roberts and we decided to pick Ripley up to see if we could get her to eat at home in her ‘home’ environment. Jung – she was thorough, and she gave us hope. She stayed in the ER for 3 days and then we picked her up and took her home. “Our rescued 1 1/2 year old mixed Retriever/Lab- Ripley was hit by a vehicle. I will definitely sing your praises to anyone who has a veterinary emergency!!” To say “thank you” for saving my little girl is so inadequate, but unfortunately it’s all we have in English.
Brockett’s office to set up that appointment, they already knew what had happened and the treatment that AEH had given her. But it was fine with AEH for me to take her to her regular vet, which was a great help to me. When Chloe Rose was released, I was instructed to get one more test done on her after 24 hours. Not once was I made to feel guilty or stupid or neglectful. Over the next couple of days, I called to check on her twice a day. They explained the dangers of grape ingestion and told me what we needed to do to protect Chloe Rose. Within a few minutes, I was seen first by a technician and then by the doctor. When I explained to the receptionist what had happened, she was taken back immediately. “I brought my little grape-snitching dachshund into the hospital. We laid Dirk to rest under an oak tree at my parents in Eagle Lake which is about 4 hours south since I couldn’t bear to bury him at our rental in Burleson where we won’t be for very long. I know you don’t know me, my wife, or Dirk, but you are a classy bunch and as a grown man crying in your office, I still felt respected. I came to you because we love our vet in South, TX (East Bernard) where we are from, but of course there was no way I could get there in time to help Dirk. I couldn’t stand to see him in that shape, knowing he was suffering. When I woke up the morning I brought Dirk into see you I knew he was ready to go. I could see signs of him slowing down over the past few months, and when the vestibular symptoms returned after a year I thought my wife and I should start preparing for the worst. I never thought I’d be able to love an animal as much as I loved Dirk. I had so many good memories of Dirk, from him being with me at A&M to traveling cross country multiple times to the countless moves and relocations we went through. “Bringing Dirk in to be put down was probably the hardest thing I’ve ever done. An emergency vet who cares about my fur baby the same way I do.” I have extreme comfort knowing if I ever have another Maddie emergency, I know where to take her…. They even called my vet to make sure they got the paperwork of what was done. Two days later my phone rang and they were checking on her. They shared every detail of each hour when I asked and they truly were as happy as I was she survived. When I got to pick her up the next day they were just as awesome. He repeated himself when I didn’t understand, talked to me, gave me comfort with the next steps, and was upfront about the financials. You could tell my Maddie was all he was focused on. Then when the doctor came in a very short time later he wasn’t rushed as most are. Despite my nervous and scared rambling she was patient and showed a level of care that made me at ease. Once stable, the nurse came to talk to me and ask detailed questions. I knew as soon as I passed her off it was going to be okay. From the time I walked in the door someone was there ready to grab her. “I cannot begin to describe my experience and how amazing everyone was! I brought my 1 year old Australian Shepherd mix in when she had a life threatening condition of anaphylaxis.
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